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Instructions and tips on how to complete an employment application.
The County’s full list of classifications and salaries.
County policies and labor agreements.
Recruiting tools for a more inclusive hiring process.
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Information and instructions for all County employees.
The County’s health and welfare benefits.
Incentives for carpooling, bicycling, and pre-tax benefits for transit commuting.
Supporting employees to champion their health and well-being.
The RideGreen Frequently Asked Questions (FAQs) contains more detailed information to help you troubleshoot or learn more about your commuter benefits.
Click on a question to see the answer, or Open All Questions.
All SMART passes are loaded onto a Clipper Card. Employees can obtain a free Clipper Card by emailing RideGreen or by purchasing a Clipper Card on their own by going to www.clippercard.com or an authorized Clipper retailer. Clipper Cards must be obtained prior to placing an order with CYC.
IMPORTANT: In order for a SMART pass order to be loaded onto Clipper Card, the 10-digit serial number on the back of the Clipper Card must be entered during the ordering process with CYC.
Employees must ensure their card is registered with CYC by entering the 10-digit serial number when placing an order with CYC.
IMPORTANT: Registering your card ensures that funds will be loaded onto your SMART pass correctly.
Employees must obtain a replacement card on their own AND contact CYC customer support at 1-877-292-4040 so CYC can transfer the funds from the old card to the new card. The transfer takes 24-48 hours after contacting CYC.
Employees should first contact Clipper at 1-877-878-8883 to confirm that their card is registered and active. Once Clipper confirms the card is registered and active, employees should then contact CYC at 1-877-292-4040 to notify them of the issue and confirm the card is registered with CYC correctly. Employees must contact CYC as soon as possible to report any issue with their card.
Yes, the pass expires at the end of each month and is loaded on the first of the following benefit month. We strongly suggest setting up a reoccurring order which ensures that a new pass is ordered and loaded onto your Clipper Card each month. All orders must be placed by the 10th of the month for the upcoming month, no exceptions. For example, an order for a monthly pass to be used June 1 – June 30 must be submitted in the CYC portal by May 10th.
Refunds are not provided for lost, stolen or improperly registered cards. Out of pocket expenses incurred during the replacement process are NOT covered.
Yes. There is a $2 processing fee for funds loaded onto the Clipper Card. New cards cost $3. Employees can obtain a FREE card from RideGreen when available.
The Pre-Tax Transportation Benefit is a federal tax benefit authorized under the Internal Revenue Code Section 132(a). The benefit allows you to contribute a maximum of $255/month pre-tax towards public transportation costs (buses, trains, ferries), and an additional $255/month for parking at transit centers or transfer stops.
The Transit Match is a dollar for dollar match up to $40/month pre-tax contributed by the County. The match only applies when you set aside pre-tax dollars towards public transportation costs. It does not apply when you set aside pre-tax dollars for parking at transit centers or transfer stops.
Use your online ConnectYourCare account to use your transportation benefit to purchase transit passes or load your Clipper Card. The Transit Match will automatically be applied upon checkout. Please use the comprehensive ConnectYourCare Transportation Benefits Instruction Guide for instructions on how to use your online account.
The Transportation Benefit on ConnectYourCare is open at all times throughout the year for you to make changes to your transportation benefits or to change your transit orders. You can sign on throughout the year to make changes. You can also set recurring orders if you prefer to have your orders placed automatically each month. Please refer to the ConnectYourCare Transportation Benefits Instruction Guides.
You are able to set aside an additional $255/month pre-tax only towards parking where you take transit. The benefit is restricted to transit centers and business entities that indicate their core business function is to "provide parking".
Benefits-eligible employees are entitled to receive the Pre-Tax Transportation Benefit and all other RideGreen Incentive Programs. Benefits eligible employees include: regular-hire full-time and part-time employees working half time or more who are provided with an allowance that can be used to purchase health benefits including medical, dental, vision, as well as life and long term disability insurance. However, benefits-eligible employees participating in RideGreen are not allowed to use any of the RideGreen program channels for their dependents' transportation expenses. For more information on benefits eligibility, visit: our Benefits page.
You are allowed to contribute a maximum amount of $255/month pre-tax towards transportation purchases elected on your ConnectYourCare account. Moreover, you are able to contribute an additional maximum amount of $255/month pre-tax towards parking at transit centers or transfer stops. Any amount you use towards your transportation purchases exceeding $255/month or transit parking expenses exceeding $255/month will be subject to tax.
Qualifying expenses using your Pre-Tax Benefit include transit media fare (i.e. tickets, passes, electronic tickets & passes, etc.), work-related parking, Commuter Check Vouchers, and Commuter Check Prepaid MasterCards.
A Commuter Check Voucher is a check with a preset amount of money that is redeemable at participating locations only.
A Commuter check Prepaid MasterCard is a re-loadable MasterCard that can be loaded with your choice amount using your ConnectYourCare account.
For more detailed instructions on how to purchase these forms of payment for transit, refer to the ConnectYourCare Transportation Benefits Instruction guide.
Due to SMART delays in launching train service, SMART routes and transfer routes to connecting SMART stops are not currently available. They will be included in the Transit Planner once the service becomes available. For updates on SMART service, please visit SMART at http://main.sonomamarintrain.org/.
Employees can receive $240 every 6 months. If you ride your bike to work 60 days during reporting period. Participants are required to track their bicycle trips to and from work in the 511 Trip Diary.
Due to IRS regulations, you are not able to combine this incentive with the Pre-Tax Payroll Transportation Benefit.
Carpooling is not included in the federal Pre-Tax Transportation Benefits program. The County is committed to supporting carpooling; therefore, the incentive is a direct contribution from the County and is taxable.
In order to receive the carpool reimbursement incentive, a County of Marin employee must participate in a carpool that consists of at least 1 County of Marin employee plus another County or non-County employee traveling between one's home and place of work, and whereby the County of Marin employee's commute ends at a County office or facility. In order to qualify for preferred parking at the Civic Center or Health and Wellness center all carpool members must be registered. In addition to RideGreen program rules, please adhere to all highway rules regarding HOV lanes and carpools.
You can be either a driver or a passenger, and can switch between both throughout the month to receive the carpool reimbursement incentive.
Two placards sharing the same placard number cannot be used at the same time. Employees can adjust their carpools and register for carpools at any time. In this case, if the carpool is large enough to split into two carpool groups, the employees may register for a new carpool.
For more questions, please contact the RideGreen Program.
Return to the RideGreen page